MS Dynamics CRM Usability

Our primary focus is on Microsoft Dynamics CRM usability & training issues, but other issues will appear from time to time.

We’d love to hear from you. Please take a moment to sign up, and let us know what you have to say.

Training Session Management- a Dynamics CRM - xRM example

June 27, 2009

An example of using Microsoft Dynamics CRM 4.0 to develop an XRM application to manage the details of putting on training sessions

Posted by Steve Noe on 06/27 at 02:15 PM
CRM ImplementationTrainingAdvanced • (0) View/Post CommentsPermalink

Read More...

CRM User Notification Emails for new & infrequent users of Dynamics CRM

May 31, 2009

An issue we commonly run into, especially with new CRM users is the problem of getting them to check for newly assigned activities, cases, or other CRM "assignments".  Many users can be remote or don't normally log into CRM because they're not in the habit yet.

Posted by Steve Noe on 05/31 at 09:24 AM
(0) View/Post CommentsPermalink

Read More...

Understanding the Microsoft Dynamics CRM 4.0 paradigm shift

January 11, 2009

Microsoft Dynamics CRM 4.0 (CRM) is, without question, one of the most efficient development environments I have worked with in 30 years of providing business solutions. It's sort of like combining contact management software with the ability to store any additional information you need and customize forms (screens or reports)using a relational database server (Microsoft SQL Server).

Posted by Steve Noe on 01/11 at 01:36 PM
(0) View/Post CommentsPermalink

Read More...

Back to Weblog