MS Dynamics CRM Usability

Our primary focus is on Microsoft Dynamics CRM usability & training issues, but other issues will appear from time to time.

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CRM 4.0 Pipeline Report and the Sales Process

April 29, 2008

I was working on the pipeline report today and trying to figure out how it's affected by the sales process.  What wasn't clear which how sales stages show up on the pipeline report.  To identify exactly how it works, I created a test sales process with two stages and then created several opportunities and walked them through the stages.

Posted by Steve Noe on 04/29 at 04:55 PM
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Microsoft CRM 4.0 workflow stage example (upgraded from CRM 3.0)

May 01, 2008

Posted by Steve Noe on 05/01 at 07:46 PM
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Using a recursive CRM 4.0 child workflow to simulate a ‘DO Loop’

May 01, 2008

Posted by Steve Noe on 05/01 at 08:24 PM
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CRM 4.0 Sales Process workflow observations and best practices.

May 04, 2008

Posted by Steve Noe on 05/04 at 07:30 AM
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