MS Dynamics CRM Usability
Our primary focus is on Microsoft Dynamics CRM usability & training issues, but other issues will appear from time to time.
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Using Outlook Favorites for fast access to CRM (video demo)
March 26, 2008
In my top 10 blog for CRM improvements, one of the tips is to use the Outlook shortcuts to get to all of your CRM folders quickly. Here's a quick video demo that shows you how to do it.
CRM 4.0 Outlook Client crashes during sync with Outlook
March 08, 2008
The Forgetful Road Warrior and CRM 4.0 off-line client for Outlook.
February 26, 2008
CRM 4.0 Mail merge templates much more usable!
February 26, 2008
CRM 4.0 Outlook Client Observations after Two Weeks of Operation
February 09, 2008
Lessons Learned on SBS2003 MS CRM 3.0 upgrade to MS CRM 4.0
January 31, 2008
CRM 4.0 features we have been waiting for
January 09, 2008
Top 10 CRM Tweaks for New User Productivity
October 31, 2007
So, now that you've got your CRM system in place, how do you make it work for you? Here are some simple solutions to increase your user productivity and make your implementation a success!
Customizing Your Outlook Desktop for CRM
October 01, 2007
One of the most important things you can do to improve your Microsoft CRM productivity is to customize your Outlook desktop. It takes only a minute to do and will tubocharge your CRM productivity.
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Jim Glass - A CRM Riff
Ben Riga’s Deep Shift
John ODonnell - Delving into Dynamics
East Region CRM
Friendly CRMonster
Matt Wittemann - ICU MSCRM
Jonas Deibe - Dynamics CRM, C#, JS
Larry Lenz - Larry’s Taco Talk
Menno te Koppele - a CRM freak
Microsoft Dynamics CRM Team Blog
Mitch Milam - Microsoft Discussions
Richard Knudson - Dynamics CRM Trick Bag
Ronald Lemmen - CRM, C# and Cme
Michael Höhne - stunnware’s CRM corner
Anne Stanton - TIDBITS on Microsoft Dynamics CRM
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