Our primary focus is on Microsoft Dynamics CRM usability & training issues, but other issues will appear from time to time.
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I delivered CRM sales training to a large group of sales people for a client recently. My classes were not the first attempt to get the sales group trained in CRM. I found that the biggest issue they had was the frustration that the training did not relate to their day to day activities.
We are offering our CRM 101 training seminar on Friday, April 18 at no charge for a limited time.
The core exams required for certification in Microsoft dynamic CRM 4.0 are now available for those of you who are interested!
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John ODonnell - Delving into Dynamics
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Friendly CRMonster
ICU MSCRM
Jonas Deibe - Dynamics CRM, C#, JS
Larry’s Taco Talk
Menno te Koppele - a CRM freak
Microsoft Dynamics CRM Team Blog
Mitch Milam’s Microsoft Discussions
Ronald Lemmen - CRM, C# and Cme
stunnware’s CRM corner