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The CRM Team blog recently posted this blog article about available hotfixes that might address issues you might be having with the Microsoft Dynamics CRM 4.0 Add-in for Outlook. The hotfix has actually been available since July 2008.
This does not address the tendency to loose CRM folders added to the Favorites folders, but does provide a comprehensive set of patches for the CRM 4.0 Outlook Add in.
See the blog here
Get the comprehensive hotfix KB950088 here. While it doesn’t look like it is comprehensive, it really is….really! If you don’t believe me, read the comments on the blog article.
HTH
Steve
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