MS Dynamics CRM Usability

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CRM 4.0 features we have been waiting for

January 09, 2008

CRM 4.0 has a bunch of new features we are looking forward to. Here are some features that solve some of our problems:

     
  • Duplicate checking rules that will make sure that we don’t have problems with duplicate e-mail addresses anymore.
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  • Automated rules for promoting e-mails into CRM with out using the CRM token!
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  • Faster Outlook startup, performance and diagnostics.
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  • The ability to select multiple e-mails at one time when promoting to CRM

 
More later—have a great day

Steve Noe MCT

Posted by Steve Noe on 01/09 at 04:55 PM
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