MS Dynamics CRM Usability

Our primary focus is on Microsoft Dynamics CRM usability & training issues, but other issues will appear from time to time.

We’d love to hear from you. Please take a moment to sign up, and let us know what you have to say.

View all Biz IT Blog articles...

MS CRM 4.0 Workflow won’t publish after deleting an attribute.

May 27, 2008

Bitp Tags: ,

Mitch Milam and I were working on this problem together. I had removed a series of custom attributes from the Opportunity entity and we could no longer publish some of the workflows associated with the entity.We got the following message: An Error has occurred. (Very helpful message)image

After lots of #$%^& words, we finally found that all of the workflows with the problem were updating the Opportunity entity.

image

Once we clicked the ‘Set Properties’ of the Update and then clicked on Save & Close of Update Opportunity Web Page Dialog, the problem went away.

image

We think that it may be a bug in CRM 4.0, but that is the workaround! It looks like the attribute is referenced in the workflow code, even if you don’t make any changes to the deleted attribute. Opening and re-saving the Update web dialog seems to clear out the reference to the newly missing attribute.

HTH!

Steve (& Mitch)

Posted by Steve Noe on 05/27 at 10:31 AM
(0) Comments • Permalink

You must be a registered member to submit comments. |

Notify me of follow-up comments?

Back to Biz IT Blog...

The Biz IT Blog is composed mainly of the musings of Steve Noe, MCT. We welcome comments from registered members.

|