MS Dynamics CRM Usability

Our primary focus is on Microsoft Dynamics CRM usability & training issues, but other issues will appear from time to time.

We’d love to hear from you. Please take a moment to sign up, and let us know what you have to say.

View all Biz IT Blog articles...

Items not being deleted from CRM 4.0 Queues

April 09, 2008

I was getting the following error message when I attempted to delete e-mails from some of the queues in our deployment of CRM 4.0. Even worse, the records weren’t getting deleted so queues were getting kind of gunked up

image

Actually, the records have been deleted but the queue entries were still there. Whenever you try to open one of these record I got the following error message: 

image

Fortunately my friend Mitch Milam, found the fix.  It’s technical, so I’ll just refer you to his blog since I promised not to get too technical here.

http://blogs.infinite-x.net/2008/04/09/items-not-being-deleted-from-crm-40-queues/

Thanks for your help Mitch, as always it’s appreciated

Steve

Posted by Steve Noe on 04/09 at 02:02 PM
(0) Comments • Permalink

You must be a registered member to submit comments. |

Notify me of follow-up comments?

Back to Biz IT Blog...

The Biz IT Blog is composed mainly of the musings of Steve Noe, MCT. We welcome comments from registered members.

|