MS Dynamics CRM Usability
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Using Outlook Favorites for fast access to CRM (video demo)
March 26, 2008
In my top 10 blog for CRM improvements, one of the tips is to use the Outlook shortcuts to get to all of your CRM folders quickly. Here's a quick video demo that shows you how to do it.
Have a great day
Steve
MSCRM-Outlook-Shortcuts/MSCRM-Outlook-Shortcuts.html
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