MS Dynamics CRM Usability
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CRM Sales Training Relevance makes a difference!
December 07, 2007
I delivered CRM sales training to a large group of sales people for a client recently. My classes were not the first attempt to get the sales group trained in CRM. I found that the biggest issue they had was the frustration that the training did not relate to their day to day activities.
Posted by Steve Noe on 12/07 at 02:59 PM
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