MS Dynamics CRM Usability
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Changing the account entity name to company in Microsoft CRM (Video demo)
March 26, 2008
One of the recommendations we make for CRM users is to change the name of the account entity to company. This makes it clearer to end users that this entity stores information about all the companies that we know, not just our accounts. This was previously published in my top 10 recommendations blog, but I got an e-mail yesterday from someone asking me how to do it.
Posted by Steve Noe on 03/26 at 09:34 AM
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