MS Dynamics CRM Usability
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CRM 4.0 Outlook Client Mail Merge (mis)behaves like Web Client merge
April 06, 2010
I use the Outlook client in the mail merge function to generate quotes as you may have noticed in earlier blog posts. Every now and again, I run into a problem where the mail merge acts as if it was not invoked from within Outlook but acts more like you had invoked the mail merge from the Web client.
Posted by Steve Noe on 04/06 at 03:58 PM
