Biz IT Blog

Dynamics CRM rollup 5 available for download

2009-07-02T20:17:00Z

Microsoft Dynamics CRM 4.0 Rollup 5 was published for download today.

Training Session Management- a Dynamics CRM - xRM example

2009-06-27T19:15:00Z

An example of using Microsoft Dynamics CRM 4.0 to develop an XRM application to manage the details of putting on training sessions

CRM 4.0 Rollup 3 AsyncRemoveCompletedWorkflows side effect caution

2009-06-26T12:40:54Z

Microsoft's fix to control the sizes of async operation base and workflow log base tables can have unexpected results...

Analytics R2 Accelerator for CRM 4.0 Available

2009-06-24T20:00:27Z

The latest update (R2) to Analytics Accelerator for Microsoft Dynamics CRM 4.0 is available for download on codeplex.

CRM 4.0 Training available in Raleigh, NC in August

2009-06-11T17:32:44Z

We will host a 2 week blitz of CRM training in Raleigh, NC (fly in to RDU airport) starting August 10, 2009.

CRM User Notification Emails for new & infrequent users of Dynamics CRM

2009-05-31T14:24:42Z

An issue we commonly run into, especially with new CRM users is the problem of getting them to check for newly assigned activities, cases, or other CRM "assignments". Many users can be remote or don't normally log into CRM because they're not in the habit yet.

First Florida CRM Training Camp is a success!

2009-05-22T18:11:25Z

Our first belated 'winter' Dynamics CRM training camp in Tampa was held in May, 2009 at New Horizons of Tampa. We delivered all of the Dynamics CRM 4.0 training curriculum over a 2 week period using three CRM instructors. It seem the students enjoyed it too, as we got all 9's on the evaluation from all attendees.Fortunately, even during a down year for training, companies still had budget to participate.

Using the Business Productivity Accelerator to generate links to CRM records

2009-05-15T15:48:39Z

Microsoft has recently released the business productivity workflow tools accelerator (download here) which allows us to generate hyperlinks in e-mails created from within workflows. We use this to create links that will allow end-users to go straight into CRM record by clicking on a link in the e-mail.

Nurture Marketing with Microsoft Dynamics CRM 4.0

2009-04-15T11:14:14Z

An evolutionary approach to CRM implementation

2009-04-04T15:25:19Z

The evolutionary approach to CRM projects helps to reduce risk while delivering faster ROI.

Links to CRM 4.0 Training & Certification Exam Resources

2009-04-01T13:17:58Z

I got a request today for further information on resources to prepare for CRM 4.0 certification. I spent a little time putting together a summary page that should help.

Dynamics CRM 4.0 Competency Boot camp in Tampa FL on May 11, 2009!

2009-03-25T16:55:24Z

Check out our CRM training boot camp that we're offering in Tampa Florida starting on May 11th.

In addition to the normal boot camp classes that are offered (CRM 4.0 Applications 8913, CRM 4.0 Installation and Deployment 8911, and CRM 4.0 Customization and Configuration 8912) that build CRM skills for planning, installing and customizing Microsoft CRM 4.0, we've also added some advanced classes not usually seen,

Microsoft Dynamics CRM 4.0 Rollup 2 is now available

2009-01-27T23:14:14Z

Understanding the Microsoft Dynamics CRM 4.0 paradigm shift

2009-01-11T18:36:26Z

Microsoft Dynamics CRM 4.0 (CRM) is, without question, one of the most efficient development environments I have worked with in 30 years of providing business solutions. It's sort of like combining contact management software with the ability to store any additional information you need and customize forms (screens or reports)using a relational database server (Microsoft SQL Server).

What you need to know before buying CRM

2008-11-30T15:32:39Z

In talking with our prospects and customers, we find there are many misconceptions about CRM software. Many don’t understand what it really is, some are concerned about its less than stellar history, and others are just looking for a quick fix. Here’s a quick primer.