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Video-based Training

NEW! Microsoft CRM Video-based Training Series

Save time on travel with Biz IT Pro’s original CRM 2011 technical training courses. These pre-recorded classes were developed by our certified CRM instructors to help you develop the skills you need to confidently use, modify and expand your CRM solution. Each series is approximately 10 hours of video with a handout.

Individual Users: REGISTER AND START NOW

Multiple Users: Contact our Corporate Sales Director for more information: 919.459.5803

See below for PDFs of detailed course listings:

CRM 2011 Install, Configure and Customization Training Video Series

CRM 2011 Installation and Customization Series teaches you everything you need to install, configure and customize Microsoft Dynamics CRM 2011. 3 hours on installation topics including Internet Facing Deployments, 7 hours on customization topics including defining the database, customizing forms, building solutions and more.
CRM 2011 Processes - Workflows and Dialogs for non-developers

CRM 2011 Processes Series for non-developers teaches you everything you need to know about developing, writing and managing CRM 2011 processes, both workflows and dialogs. Case studies include a new approach to Sales processes, data validation and much more. Available now!
Extending CRM 2011 Developer Training Video Series

Extending CRM 2011 with C# and JScript for developers. This series picks up where series one ends. It teaches .Net developers how to extend beyond what is possible with the customization tools of Dynamics CRM 2011.
Interfacing with CRM 2011 for Developers

Picks up where the Extending Series leaves off to address interfacing Dynamics CRM to other applications such as Order Processing (ERP) and many other topics.