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Course Details

Course ID : TE-M80294 Course Syllabus
Course: TE-M80294 Dynamics® CRM 2011 Customization and Configuration

Audience: IT Pro - Suitable for technical audiences that understand application and supporting technologies.
Subject: CRM
Duration: 3 day(s)
Cost per student: $1,795.00

80294: Customization and Configuration in Microsoft Dynamics CRM 2011 This three-day instructor-led course provides students with the tools to configure and customize Microsoft Dynamics CRM 2011. Configuration topics include setting up business management functions such as: Business units, Users, Teams, Security privileges and roles, System Settings, Multilingual User Interface Language Packs, Currency Exchange Rates, & Multiple Organizations. The course also focuses on using the Microsoft Dynamics CRM Customization tools to customize the following system components: Forms, Views, Entities, Attributes, Relationships, & Entity Mappings. The following customization topics are outside the scope of this course, but are introduced here to provide students with insight into potential advanced customization features: Application Event Programming, Client Extensions, Workflow, SiteMap, URL Addressable Forms, IFrames, & the CRM SDK. ** Student is responsible for travel & expenses


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