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Links and Downloads

Determining which solution is best for you can be daunting.

We realize this, so we’ve put together a comprehensive selection of resources to help your decision be a little easier. If you would like to schedule a demonstration, contact us today.

Microsoft Dynamics CRM 2011 Implementation Guide

Microsoft Dynamics CRM 2011 Readme

Microsoft Dynamics CRM 2011 Software Development Kit (SDK)

Dynamics CRM 2011 Developer Training Kit

  • Top 10 Compelling Reasons to Use CRM
  • Customer Case Studies
  • What’s New in Microsoft Dynamics CRM
  • Sales Force Automation Overview
  • Marketing Automation Overview
  • Customer Service Overview
  • MS CRM 4.0 What’s New Top 60 Datasheet
  • Microsoft Dynamics CRM 4.0 Users Guide
  • Implementing MS CRM 4.0
  • Optimizing & Maintaining CRM 4.0 whitepaper

CRM Usability Blog

FREE access to video based training for CRM 2011!
CRM Video Training for your entire team
New! Video Training Courses for CRM 2011
Struggling with how to manage your training operation?


To request that one of our TRAINING SPECIALISTS contact you for a
needs assessment, Contact Us.

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Business IT Professionals, Inc. | 1140 Kildaire Farm Road | Suite 305 | Cary, NC 27511 | 919.459.5800 | 1.877-CRM-4SFA toll free

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