Every dollar you invest in training reaps a 200% return in productivity for your company.
Our understanding of Microsoft CRM’s potential for customization and process development means that we are able to meet our clients diverse needs when it comes to training. To meet these needs, we’ve put together several ways for you to get your staff the CRM training it needs to make your solution successful.
CRM Technical Training - Microsoft Official Curriculum
We offer a variety of courses developed by Microsoft. These courses provide a general overview of CRM and are great for first-time users or for those who haven’t fully-customized their CRM solution. These courses can be delivered at your location or as open enrollment. As a Gold Certified Partner for Learning Solutions, we can develop the right plan for your team.

Biz IT Pro’s Microsoft CRM User Training
To fill the gap between the Microsoft Official Curriculum and what CRM end users really need, we have developed our own line of courses. Biz It Pro’s end user training courses, MS CRM 101: User Training, MS CRM 201: Sales Training and MS CRM 202: Marketing Automation can be delivered at your location or live via the web.
We also offer customized courses for Microsoft Dynamics CRM, which go above and beyond the entry-level courses. These courses are tailored specifically to train your employees how to use your company’s unique CRM processes. Starting with our tried and true curriculum, we tailor our content specifically for your business, delivering custom training solutions built around your unique processes.
Ready to get started? Contact us today.
