Cary, NC: Because our culture is so technology and results driven, we tend to lose sight of what is best for our customers. By learning Customer Relationship Management (CRM) solutions, business owners will be able to use technology to strengthen the bonds between their sales force and their clients by helping them manage their relationships. Microsoft CRM enables businesses to increase their bottom line with more effective communications, fast issue resolution, efficient scheduling and dispatching of service resources. Because these systems entail so much information, they are usually implemented by a Microsoft partner with the proper industry and technical expertise.
In an effort to bring CRM solutions to businesses that desire improvement with their customer relationships, Steve Noe, CEO of Biz IT Pro and Certified Master and Trainer of Microsoft CRM Applications, has been engaged to teach Microsoft CRM’s official curriculum to students at the world-renown technical training organization, NetCom Information Technology, Inc. Noe will teach four CRM classes: Sales Management, Marketing Automation, Service Management and Service Scheduling. For more information on these courses or on NetCom Information Technology, Inc, visit http://www.netcominfo.com.
“I had the opportunity to meet Steve when he was visiting our New York facility,” said Russell Sarder, NetCom?s President & CEO. “We found him a good fit for our team, and we’re looking forward to working with him as he enhances to our ability to provide quality CRM training.”
“Offering formal CRM training with Netcom was a logical move, given our previous business relationship. Since we have trained staff at NetCom facilities in the past, it made perfect sense to provide our CRM training services, as well.” says Noe.
About Business IT Professionals, Inc.:
Business IT Professionals, Inc. (Biz IT Pro) helps businesses connect with their customers through technology. They partner with their clients to solve business problems using strategies, technology and common sense. Their goal is to develop and implement solutions that allow their clients to maximize their productivity and increase their bottom line. Call (919) 342-0600 to setup an appointment or discuss your needs, or visit http://www.bizitpro.com for more information.
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