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Business IT Professionals, Inc. Provides Training to c360 Support Staff
Biz IT Pro Trains Employees With the Tools to Support the Customer Service Process
Cary, NC: Business IT Professionals, Inc. (Biz IT Pro) was recently chosen as the CRM training provider for c360. Members of c360’s Product Engineering and Global Technical Support teams volunteered their weekend for two days of personalized training sessions focused on Customizations and Configuration for MSCRM. The two-day course took approximately 20 hours to complete.
“The c360 team was very impressed with Biz IT Pro’s training program and willingness to work within our weekend timeframes,” said Chris Wolfe, VP and General Manager of c360. “The training accomplished all of the desired objectives for the group, and we are confident that we can apply what was learned to better Support our customers going forward.”
As Microsoft Certified Partners, both Biz IT Pro and c360 are equipped to provide the highest level of technical expertise. Microsoft Dynamics CRM delivers solutions that enable companies to build closer relationships with their customers and helps them to achieve a higher level of profitability. Extending the functionality and industry focus of Dynamics CRM with c360 gives more flexibility to developers when working with customers. Biz IT Pro’s team’s knowledge, passion and experience with Microsoft Dynamics CRM is what encouraged c360 to participate in the training program.
“We are honored to be selected by c360 as their training provider of choice for Dynamics CRM,” said Steve Noe, Biz IT Pro’s CEO. “We look forward to further training engagements with c360 and other world class organizations.”
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