CRM Products

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that gives you the ability to create and maintain a clear image of your customers, from first contact through to purchase and post-sales.

With tools to support your sales, marketing, and customer service processes, Microsoft Dynamics CRM delivers a fast, flexible and affordable solution that enables you to build closer relationships with your customers and helps you achieve higher levels of profitability. Here are some of the ways Microsoft Dynamics CRM can help your business:

MS CRM Marketing Support

• Customer segmentation
• Campaign planning and execution
• Data extraction and cleansing
• Analytics and reporting
• Marketing/sales collaboration tools
• Information sharing portals

MS CRM Sales Support

• Lead and opportunity management
• Account and contact management
• Territory management
• Forecasting and sales analytics
• Offline and mobile device access
• Quick access to products, pricing, and quotes

MS CRM Customer Service Support

• Account and contact management
• Case and interaction management
• Product and contract management
• Knowledge-base management
• Service scheduling
• Workflow across teams and groups
• Service reporting and analytics

We can also extend your CRM solution by supporting the following third-party applications:

Card Scan Pro

CardScan for Microsoft CRM was specifically designed to work seamlessly with Microsoft CRM, adding fast, easy contact capture to Microsoft CRM capabilities. We highly recommend this product as one of the best productivity tools for CRM 3.0 on the market today.

Click here for more information & ordering instructions

C360

Extending the functionality and industry focus of Microsoft CRM. C360 add on products extend Microsoft CRM and provide added functionality for your CRM deployment. Contact us for assistance in ordering, installing, or supporting these fine products.

QuoteWerks

QuoteWerks enables companies in every industry to create detailed quotes with speed and efficiency. This software will seamlessly integrate with your CRM system.

Scribe

By utilizing Scribe Insight, we will seamlessly migrate your critical data into Microsoft Dynamics CRM and integrate your exisitng applications with CRM… regardless of the source or application.