Senior CRM Consultant / Architect
Richard’s 35+ year career spans proficiencies in application and system architecture, integration, software development and database design. He has extensive experience as a consultant and application developer at IBM and MAPICS as their leader in advanced business applications such as eBusiness, ERP, Financials, Product Lifecycle and Business Process Management. Involved with Microsoft CRM since release 1.0, Richard is engaged in the planning, design, installation, integration and customization of Microsoft CRM and other Microsoft Dynamics applications.